Frequently Asked Questions

 

 

What is Bounty Box Superfoods?

We are a gift hamper service focusing on gourmet health foods and quality wellness and beauty products by Australian brands. All of our products are made from healthy, non-toxic ingredients and are vegan, paleo, gluten and sugar free. We partner with brands which share our passion for nutrition and food, because healthy doesn’t need to mean boring!

Most of our products are ready-to-eat or use although we like to mix it up with simple make-at-home products and our own recipes using the products in the box. Everything in the box is healthy and guilt-free!

Many traditional hampers contain processed products full of sugar, vegetable oils, emulsifiers and other nasties which our bodies simply don’t respond well to. In addition the packaging is often outdated, resulting in a poor gift experience. We are hoping to change this with our modern approach to gift hampers by tapping into current health trends.

 

Who are the Bounty Boxes suitable for?

We cater to vegans, paleo diet followers or anyone seeking healthier options when it comes to snack foods and drinks. Because we cater to vegans and paleo diet followers, our products do not contain dairy, gluten, refined cane sugar, animal product, inflammatory legumes such as soy and peanuts and no grains (although we do allow some pseudo grains such as quinoa, amaranth and buckwheat). There are some exceptions and these are listed in the product descriptions. As there are no animal derived ingredients in our products and no added alcohol or alcohol derived ingredients, our hampers are halal friendly as well.

Bounty Boxes make a perfect gift for any occasion or simply to treat yourself any time!

 

I have a particular intolerance, allergy or dietary requirement, is Bounty Box suitable for me?

The products inside our Bounty Boxes are generally dairy-free, gluten-free, peanut-free and egg-free. However, they do contain some nuts such as almonds, cashews, hazelnuts and macadamias. Although our product manufacturers take all reasonable care to entirely exclude traces of allergens, there is no guarantee that there are no traces remaining. If you have particular concerns about a product, we suggest that you contact the product brand directly.

 

Where do you deliver and how much does it cost?

We deliver Australia wide!  We charge a flat rate of $10 per order.

 

Can I make a custom order?

If there is a specific combination of products from our current brand list which you would like to see in a custom box, please send us an email with your request and we can create the perfect box for your needs. 

 

How quickly are orders processed?

All orders are dispatched the next business day after placing your order if you place it by 4pm. If you live in Perth, we can deliver as early as the next business day after your order is placed.  Need it delivered on a specific day? No worries, let us know and we will deliver it when you need it (WA only). 

 

Will there be new Bounty Boxes and products?

Absolutely! We are constantly developing our gift boxes and are looking forward to releasing new lines. Due to space restrictions we only have capacity for a small number of gift boxes at present, but stay tuned for updates on new products and Bounty Box types.

 

I make a great product that would suit Bounty Box Superfoods, how can I have it included?

We would love to hear from you and try your product! Please send us an email with a description of your product and a website or social link and we will check it out! As per the previous FAQ, we will be releasing new lines of Bounty Boxes and therefore are always on the lookout for new exciting brands to partner with.